Privacy Policy
Last updated: 4 November 2026
1. Data Controller
The website yokocho.pt, associated with Yokocho Ramen, is operated by Trocado e Simões, Lda., Portuguese corporate tax identification number 516825674, with its registered office at Rua Cesário Verde, No. 117, Pampilheira, 2750-514 Cascais, Portugal.
For any questions regarding privacy or the processing of your personal data, please contact reservas@yokocho.pt.
2. Personal Data We Process
We may process personal data in the following situations:
- Email enquiries: your name, email address, telephone number and any other information you voluntarily provide.
- Reservations: information necessary to manage bookings, when provided by guests or through the restaurant’s reservation service.
- Website operation: technical data such as IP address, browser type, and access date and time, where processed for website operation and security.
Please avoid sharing unnecessary personal information when contacting us.
3. Purposes and Legal Bases
Personal data is processed for legitimate purposes, including:
- Responding to enquiries and communications, based on our legitimate interest in managing enquiries or, where applicable, taking steps prior to entering into a contract.
- Managing reservations and providing requested services, based on contractual or pre-contractual necessity.
- Maintaining the operation and security of our website, based on our legitimate interest in protecting our systems.
- Complying with applicable legal obligations.
Where consent is legally required, it will be requested before the relevant processing takes place.
4. Reservations Through TheFork
Our website may provide access to reservations through the TheFork platform or booking module.
When using this service, the personal data necessary to arrange and manage your reservation may be processed. TheFork provides its own privacy information and identifies joint responsibility with restaurant partners for certain reservation-related processing activities carried out through its platform or booking module.
Yokocho may process reservation details made available to the restaurant to organise its services and respond to booking-related enquiries.
Please refer to TheFork’s legal and privacy information: https://www.thefork.pt/legal
5. Sharing of Personal Data
Personal data may be accessible to service providers supporting the website and the restaurant’s operations, including hosting, technical support and reservation management providers, to the extent necessary for their respective services.
We may also disclose information to competent authorities where required by law.
We do not sell visitors’ personal data.
6. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected, taking into account the nature of the enquiry or reservation, any necessary follow-up and applicable legal retention requirements.
Technical website data is retained according to operational and security needs and the retention periods actually configured for the services used.
7. Your Rights
Under applicable data protection law, you may have the right to access, rectify or erase your personal data, restrict or object to processing, and request data portability, subject to the relevant legal conditions.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise your rights, please contact reservas@yokocho.pt.
You also have the right to lodge a complaint with the Portuguese data protection authority, Comissão Nacional de Proteção de Dados (CNPD): https://www.cnpd.pt/
8. Cookies and Third-Party Services
Our website may use cookies and similar technologies necessary for its operation, as well as technologies associated with third-party services.
Specific information about the cookies used, their purposes and your options for managing preferences will be provided in the website’s Cookie Policy.
9. Changes to This Policy
This Privacy Policy may be updated to reflect changes to our website, the services we use or applicable legal requirements.
The current version will be made available on this page.